E-RESPON
The e-Respon System was developed to:
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Provide a medium for Complaints, Inquiries, Suggestions, and Appreciation.
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Establish more interactive and effective two-way communication.
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Encourage the use of ICT among UMS staff and clients.
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Improve the quality of management to be more effective and customer-friendly.
All feedback will be reviewed by the relevant department, and the complainant’s information will be kept confidential.
Please provide your valid Name, Phone Number, and Email.
For Complaints & Inquiries:
Kindly contact us if you do not receive a response within 14 working days.
USER MANUAL - UMS Staff / UMS Student / Public
This user manual is to guide UMS Staff to use E-Respon
USER MANUAL - ADMIN PKP
User Manual for Admin PKP and PKPU
LOGIN PAGE
Login Page Click the Admin on the top right Click Log Masuk to login Click th...
SENARAI RESPON
Menu - Select Senarai Respon Senarai Respon Page Senarai Respon - List of records ...
SENARAI HAPUS
Senarai Hapus Click the Senarai Hapus to view Senarai Hapus
LAPORAN
Generate Report You can generate report by choosing any of these dropdowns. You c...
STATISTIK
Dashboard Statistik You can click the Lihat Laporan button to view each of the Status / ...
E-RATING
SENARAI KKP & KAUNTER Click Tambah Kaunter Baharu button to add new counter Click Lapo...
ADMIN - SENARAI PENGGUNA
SENARAI REKOD PENGGUNA YANG TIDAK SEPADAN DENGAN DATA HRONLINE Add new User and clic...