E-RESPON

The e-Respon System was developed to:

• Provide a medium for Complaints, Inquiries, Suggestions, and Appreciation.

• Establish more interactive and effective two-way communication.

• Encourage the use of ICT among UMS staff and clients.

• Improve the quality of management to be more effective and customer-friendly.

All feedback will be reviewed by the relevant department, and the complainant’s information will be kept confidential.
Please provide your valid Name, Phone Number, and Email.

For Complaints & Inquiries:
Kindly contact us if you do not receive a response within 14 working days.